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Corporate Governance

Operational & Ethics Policies And Procedures

In order to enhance the concept of corporate governance, Tharwa has developed an integrated system that includes policies, procedures, plans, organizational structures, and administrative authorities that guide all tasks and duties.

  1. The company’s organizational structure and different administrative levels.
  2. Authority Matrix.
  3. Policies and Procedures Manual for Risk Management.
  4. Policies and Procedures Manual for Internal audit.
  5. Policies and Procedures Manual for Compliance.
  6. Policies and Procedures Manual for AML.
  7. Policies and Procedures Manual For Investor relation unit.
  8. Conflicts of Interest & Stakeholders Interest policy.
  9. Shareholders Rights Policy.
  10. Transactions with related parties policy.
  11. Disclosures and Transparency policy.
  12. Corporate Social Responsibility Policy.
  13. Code of Business Conduct and Ethical Standards Policy.
  14. Board of directors, Committee member, executive management Key performance indicators policy.
  15. BOD and Executive management Training policy.
  16. BOD Business Charter.
  17. Committees Business Charter.
  18. Executive Management Business Charter.
  19. Disaster recovery and business continuity plan.
  20. Protection of whistleblowers in respect of any unlawful practice policy.
  21. Legal Affairs policy.
  22. Client complaints policy.
  23. Privacy and confidentiality of information policy.
  24. Crisis management plan.